T&Cs.

Deposit: A 30% is required upon booking to secure services of Heirloom.
Deposit is non-refundable if client cancels x-days before shoot date:
- 14-days for Weddings.
- 5-days for Engagements, Elopements, and Pre-Wedding events.
- 3-days for Family Events and Functions.
Payment: Remaining account balance to be paid in full before final photos are sent out.
Product: Prices include delivery of digital photographic media (in .jpg format) only.
- The amount of photos is up to the discretion of Heirloom.
- Portrait photos are in accordance to the package deal.
Accepted Payment Methods: Bank transfer and Cash accepted.
Currency is listed in $AUD.

Client-Initiated Cancellation: Cancellations (x+1) days prior to the shoot date, are eligible for a refund of the deposited amount.
- Cancellations (x-1) days and below, incur a forfeit of initial deposit.
- ‘x’ refers to the particular number of days specified, depdendent on project type.
Rescheduling: Upon discussion, sessions can be rescheduled subject to availabilty.
Photographer-Initiated Cancellation: If Heirloom requires a cancellation due to an unforeseen circumstrance, initial deposit will be refunded and alternative photographer will be found if possible.

Ownership of Images: All photos taken by Heirloom are the property of Heirloom and are subject to copyright laws.
Client Usage: Clients of Heirloom may use their photos to their discretion.
Permission to Use Images: Hierloom reserves the right to use photos for promotional purposes, ie. portfolio, website, social media, and related services.

Delivery Timeline: Heirloom aims to have client photos sent within 7-10 days from the shoot date.
Times may vary during peak seasons. If delay is expected it will be communicated with the client.
Format of Delivery: Photos will be sent via a transfer link.
Editing: Photos will be coloured, adjusted, and categorised. Heirloom does not offer re-touching services.

Workable Hours: Shoot times will be agreed upon with the client prior to the shoot date.
- Pricing of service will be in accordance to the agreed upon time.
- Heirloom will arrive at least 15-minutes prior to the shoot time.
  - Please note this is dependant on the scale of the job.
Rest and Recouperation: For shoots longer than 6 hours, Heirloom will require a 30 minute break (paid, included in pricing).
- Breaks may be taken as one single block or spread in smaller blocks throughout the event.

Travel and Accommodation: Travel and Accomodation costs may be applicable and will be agreed upon at the time of booking. Travel cost is calculated in kilometres for Victorian-based jobs.
- Endeavour Hills Radius 20km> , $2 per kilometre
- Flinders Street Radius 5km>, $2 per kilometre.
- Please refer to: https://heirloombyanthony.com/pricing for further information.
Extra Hours: Jobs are charged on hourly basis, with the exception of weddings which have a pricing tier.
- Base rate will be charged for every additional hour(s) required.

Disputes and Disagreements: Disputes will be firstly negotiated between the client and Heirloom.
If a resolution cannot be reached, legal action may be taken.

Employing the services of Heirloom, means that the Client has agreed to all above terms of service.
All terms and conditions represent the entire agreement between Heirloom and the client, superseding prior agreements.

HEIRLOOM.